Refunds

If you have purchased goods from this website, then please note that:

  1. We will only refund goods in accordance with our Warranty Against Defects Policy.
  2. A successful refund will be automatically issued to the credit card used to purchase goods in the order. Please allow up to 15 business days for a full refund to process, subject to your bank/card issuer.
  3. We will refund you in full for the value of the goods in question, and only include a refund for delivery charge where the entire of your order contained faulty or defective goods.

Complaints and Further Information

If you have a complaint or require further information please contact us;

Espressotoria
Attention: Marketing Department
118 Wetherill Street
Silverwater, NSW, 2128
AUSTRALIA

Email
support@espressotoria.com

Phone
(+612) 9748 0299 for Australia, or
(+649) 984 5677 for New Zealand