Standard DeliveryCheck Answer
Espressotoria.com deliveries will be made within seven (7) business days from date of order placement (excluding weekends). Your order will be sent via Australia Post.
Unfortunately we cannot deliver on a public holiday, please expect delivery on the next business day.
Is Express Delivery available?Check Answer
Express delivery is not available.
Do we deliver to PO Boxes?Check Answer
We deliver to Postal and P.O Box addresses located in Australia.
How does our delivery service work?Check Answer
Once your order has been confirmed, a barcode dispatch label will be generated and attached to the parcel with your goods. This will be collected by Australia Post, and then processed through the Australia Post distribution network to the appropriate delivery facility. At this stage the parcel will again be scanned and transferred to the delivery driver for final delivery.
Your parcel will be delivered within seven (7) business days from the date of receiving your Order Confirmation Email.
On final delivery, the barcode will again be scanned and a signature obtained. If no one is at the specified delivery address to receive the parcel an Australia Post card will be left detailing the nominated Australia Post outlet to pick up your order.
The carded parcel will then be retained at the Australia Post Outlet for a period of ten (10) business days for collection. Five (5) days into this period, a reminder card will be issued to the recipient. At the end of the ten (10) days, the parcel will be returned to Cantarella Bros Pty Ltd at Silverwater, 2128 NSW.
Can my order and delivery be tracked?Check Answer
You will be able to track the progress of your parcel at www.auspost.com.au/track or you can call 131 118 which is the Australia Post Customer Service Centre, between 8am to 6pm Monday to Friday.
Has my order been dispatched yetCheck Answer
An email will be sent to you once your order has been collected by Australia Post with an order tracking link. Please wait until you have received this email to follow up on the progress of your order. If you do no receive your order tracking link email please email us at firstname.lastname@example.org with the order number contained in the “Order Receipt” confirmation email or phone (02) 9748 0299 for Australia, or on (649) 984 5677 for New Zealand.
Do you deliver to work addresses?Check Answer
We can deliver to Postal and P.O Box addresses located in Australia. If you choose to have your order delivered to your work address please ensure you provide accurate delivery information.